Effective Date: May 1, 2026
App Name: TextUp
Company Name: Techgear INC
Contact Email: appledev650@gmail.com
Introduction
Techgear INC (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the TextUp mobile application (“App”). By downloading or using the App, you agree to the terms described in this Privacy Policy.
Information We Collect
1. Information You Provide
- Name
- Email address
- Device ID
- Profile photo (optional)
Supported login methods:
- Sign in with Apple
- Google Sign-In
- Email login
2. Contacts Access
With your permission, the App may access your contacts to display contact lists, block phone numbers, and improve calling and messaging features. Contacts are accessed only when permission is granted.
3. Call and Message Data
- Call logs and call duration
- Microphone access
- Voicemail data
- Text message metadata
4. Device Information
- Device model
- Operating system version
- IP address
- Unique device identifiers
5. Location Information
With your consent, we may collect approximate location data to apply country-specific calling and credit rates and enable region-based services. You can disable location access at any time in device settings.
6. Camera Permission
We request access to your device’s camera only to allow you to take and set profile photos (for your account or contacts). The camera is used only when you choose to capture a photo. We do not access it in the background or without your permission.
7. Payment Information
All purchases and subscriptions are handled by Apple App Store. We do not collect or store credit card details, billing information, or payment credentials.
How We Use Your Information
- Provide and operate App features
- Enable calling, messaging, and number management
- Improve app performance and stability
- Provide customer support
- Prevent fraud, spam, and misuse
- Comply with legal and telecom regulations
Credit Usage Policy
1 credit = 1 minute. Credits apply to both incoming and outgoing calls and SMS. Billing is rounded up to the next full minute.
- 1–60 seconds → 1 credit
- 61–120 seconds → 2 credits
Short Duration Call Policy (Anti-Spam)
Calls lasting 8 seconds or less are considered short duration calls. If such calls exceed 10% of total monthly calls, the associated number may be restricted or permanently blocked.
Data Deletion Policy
You may delete your account using the Delete Account option in the App or by emailing appledev650@gmail.com. Once deleted, data cannot be recovered.
Disclosure of Information
We may share information with trusted service providers, legal authorities when required, or during business transfers. We do not sell your personal information.
Data Security
We implement reasonable security measures to protect your data, though no system is 100% secure.
Children’s Privacy
The App is not intended for children under 13, and we do not knowingly collect data from children.
Disclaimer
This App is intended to separate personal and business communication. Misuse such as fraud, spam, or illegal activity may result in account suspension, permanent number termination, or legal action.
Changes to This Policy
We may update this policy periodically. Continued use of the App means acceptance of the updated policy.
Contact Us
If you have questions or requests, contact us at:
📧 appledev650@gmail.com